Frequently Asked Questions
Everything you need to know about your 3DKitbash fashion experience.
How long does shipping take for my order?
Standard domestic orders typically arrive within 5-7 business days, while international shipping can take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
At 3DKitbash, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our manufacturing processes.